Understand the Real Impact of Customer Experience

WheelQ-AI shows what’s worth investing in – and what’s not. All feedback, analytics, and impacts in a single view.

Understand the Real Impact of Customer Experience

WheelQ-AI shows what’s worth investing in – and what’s not. All feedback, analytics, and impacts in a single view.

Trusted by our customers

Bring the voice of the customer into one place

Collect feedback and experiences from every touchpoint in real time with a single platform. Create all your surveys through WheelQ or integrate your existing systems for a unified view.

Analyze and understand with AI

Dig into all quantitative and open-text feedback in one tool. Our advanced text analytics and AI reveal the factors that genuinely shape customer experience.

Ask the AI directly and get instant answers to anything you want to know about your customer feedback!

Dig into all quantitative and open-text feedback in one tool. Our advanced text analytics and AI reveal the factors that genuinely shape customer experience.

Ask the AI directly and get instant answers to anything you want to know about your customer feedback!

Drive meaningful action

Track the impact of improvements, engage your teams, and build a customer experience that shows up in your results.

xxx

Lorem ipsum dolor sit amet consectetur. Mattis at a in ut eget vehicula sollicitudin proin. Congue in ultrices sollicitudin tellus nec sit tristique tincidunt augue. Nunc sit praesent sapien nec duis facilisis non. Quis odio duis id aliquet netus.

Industries

Wellbeing services counties

Customer experience is a core element of service quality and impact. Our solutions help you measure, analyze, and improve experience across the entire service journey, simply and reliably.

Real estate

WheelQ is a trusted solution in the real estate and housing services sector, used by many leading operators in Finland. Our platform supports every stage of the resident journey and helps

improve the resident experience systematically. Every resident gets a voice, and all feedback becomes actionable.

B2C – Combine and analyze consumer feedback intelligently

Turn customer experience into a competitive edge. Consolidate feedback from all consumer channels into a single view, analyze it effortlessly with AI, understand what drives customer sentiment, and translate insights into action.

Discover how we can support your B2C business

B2B – Centralized feedback analytics for business clients

Combine feedback from all your customer organizations into one view with WheelQ. CRM data, sales feedback, project reviews, annual surveys, phone interviews and more. Analyze open-text responses with AI and prioritize actions based on real impact. Reduce manual work and route the right tasks to the right teams.

Discover how we can support your B2B business

See how much your actions truly influence customer experience

With WheelQ’s impact analytics, you can steer your organization with real customer experience data. Understand how different themes and actions affect your key metrics and make decisions with confidence.

See how much your actions truly influence customer experience

For every role

For Every Role

Customer experience

Bring all customer journey feedback into one view, reduce manual work with AI-driven text analytics, and highlight what moves your metrics. AI delivers clear, visual summaries for teams and leadership.

Employee experience

Track and develop employee experience consistently. Our solution combines eNPS with continuous pulse surveys to give you a full picture of satisfaction and engagement.

Customer service experience

Stay up to date with customer service quality across all channels in real time. Gain a complete view of performance and target improvements precisely where they matter.

What our customers say

"WheelQ makes it very easy to measure our tenants’ customer experience. It has taken guesswork out of the equation. We know that tenants value our digital services and that we are moving in the right direction."

"The system design and implementation went very smoothly with the WheelQ professionals. In particular, integrating our maintenance CRM system with the WheelQ service was much easier and faster than we had expected. We had anticipated weeks of work, but in reality, the integration was completed in just a few working days with relatively little effort."

WheelQ’s growth journey

+2000

Active users

+20M

Collected and analyzed feedback

+15

Different industries

+2000

Active users

+20M

Collected and analyzed feedback

+15

Different industries

Additional benefits

Smarter text analytics with AI

AI summarizes all open-text feedback, highlights strengths and improvement areas, and provides recommended actions. You can also ask the AI directly and receive tailored reports for your needs.

Read more about text analytics

Measure the impact of your actions

Track how your initiatives influence customer experience. See exactly which metrics improved and what value your actions delivered.

Read more about text analytics

Effortless integrations

Integrate WheelQ with your existing survey and feedback systems through APIs. Bring all feedback channels onto one platform and export insights directly into your BI tools.

Read more about integrations